Priorities

Blocker:

A part of the software isn't functioning as intended and results in an inability to perform a critical business process. There is no workaround available and the problem is immediate and blocking progress on a project.

Critical:

A part of the software isn't functioning as intended and results in an inability to perform a critical business process. There is no workaround available but the problem is not immediately blocking progress on a project.

Major:

A part of the software isn't functioning as intended and results in an inability to perform a business process. There is a workaround available and the problem is not immediately blocking progress on a project

Minor:

A part of the software isn't functioning as intended butdoes not result in an inability to perform a business process. There is a workaround available, the problem is not immediately blocking progress on a project.

Cosmetic:

The software is functioning as intended but the UI is not is correct (i.e. Too long words, wrong colors, not aligned, etc)

Issue Types

Bug

An issue concerning an existing software component that is not functioning as intended

Change request

A request to change the specifications and/or behaviour of an existing software component or a request to build a new, not yet existing software component

Improvement

Actions that need to be done but do not have a functional impact or an impact on the exposed API. Allthough the action may have a high priority, not performing the action will not cause software malfunction

Todo

Actions that need to be done, but don't result in changing any software (eg knowledge transfer, documentation, etc)